Shipping Policy

At NextVora.store, we are committed to delivering your orders safely and on time.

Shipping Coverage

We currently offer delivery across Pakistan. Orders are shipped through reliable courier services depending on the customer's location and availability.

Processing Time

Orders are usually processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

• Remote Areas: Delivery may take additional time depending on the courier service.

Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer Free Shipping promotions on selected products or orders.

Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

If we are unable to confirm an order, it may be cancelled before dispatch.

Tracking

Once your order has been dispatched, tracking information may be provided where available. You can use the tracking information to check the status of your shipment through the relevant courier service.

Incorrect Address or Contact Information

Customers are responsible for providing accurate name, phone number, and delivery address.

If an order is returned because of an incorrect address, unavailable recipient, or failure to receive the parcel, additional shipping charges may apply for re-delivery.

Delayed or Lost Orders

Although we work with reliable courier services, delivery delays can sometimes occur due to circumstances beyond our control.

If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

Damaged Package

If your parcel arrives visibly damaged, please contact us as soon as possible and provide photos/videos of the package and product. We will review the issue and assist you according to our return/refund policy.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact details provided on our website.